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European Union Announces Sweeping New Regulations Against Big Tech Companies

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European Union Announces Sweeping New Regulations Against Big Tech Companies

Big tech companies could face multibillion dollar fines in Europe and the threat of being broken up unless they comply with sweeping new regulations announced by the European Commission on Tuesday.

After years of wrangling in the U.S. over whether to hold tech companies accountable for data practices and anticompetitive behavior, the new rules in the E.U.—which has a total population of some 450 million across 27 countries—could force tech companies to change their practices globally.

The E.U. regulations come in the form of two new laws, one called the Digital Services Act and another called the Digital Markets Act. Both still need to undergo a consultation period and then be passed by European lawmakers, a process which could take years.

              <p>The Digital Services Act (DSA) would introduce new obligations on platforms to reveal information and data to regulators about how their algorithms work, how decisions are made to remove content, and how adverts are targeted at users. Many of its provisions only apply to platforms with more than 45 million users, a threshold surpassed by several services including <a href="https://time.com/5505441/mark-zuckerberg-mentor-facebook-downfall/" rel="nofollow">Facebook</a>, YouTube, Twitter and <a href="https://time.com/5863350/tiktok-black-creators/" rel="nofollow">TikTok</a>.</p>                  <p>“With size comes responsibility,” said <a href="https://time.com/5829901/margrethe-vestager-europe-covid-19-apps-technology/" rel="nofollow">Margrethe Vestager</a>, the European Commissioner for competition, on Tuesday.</p>                  <p>Fines for failing to comply with the rules can be up to 6% of a company’s annual revenue—a sum which if levied at Facebook, for example, would amount to $4.2 billion. </p>                  <p>Meanwhile on Tuesday, the U.K. government is also expected to announce a <a href="https://time.com/5566501/facebook-regulation-zuckerberg/" rel="nofollow">similar law</a> that if passed would include fines of up to 10% of annual global turnover for platforms that fail to remove illegal content.</p>                  <p>The other law announced by the European Commission on Tuesday, the Digital Markets Act (DMA), is closer to <a href="https://time.com/5920453/facebook-antitrust-case/" rel="nofollow">antitrust</a> legislation. It aims to give smaller companies greater ability to compete with big tech platforms, which some European lawmakers have long thought of as monopolistic entities. Repeat violations of this law could lead to big tech companies being broken up, Vestager said. Fines for anti-competitive behavior could amount to up to 10% of a company’s annual turnover, and the E.U. will attempt to break up repeat offenders fined three times within five years.</p>                  <div class="component inline image margin-32-tb">
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                  <div class="component lazy-image  &#10;                           no-upscale &#10;                          &#10;                          " data-high-density="true" data-src="https://api.time.com/wp-content/uploads/2020/12/vestager.jpg" data-crop="" data-alt="Vestager during a virtual press briefing in the EU Commission headquarters on November 26, 2020, in Brussels, Belgium." data-title="Vestager during a virtual press briefing in the EU Commission headquarters on November 26, 2020, in Brussels, Belgium." data-shop-image="false" data-width="800" data-height="704">

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                          <p>Vestager during a virtual press briefing in the EU Commission headquarters on November 26, 2020, in Brussels, Belgium.
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              </div>                  Experts say the regulation could have consequences for tech companies beyond the borders of the E.U. “Europe increasingly sees itself as a trailblazer for what it sees as tech-savvy, human rights-proof tech regulations,” says Mathias Vermeulen, the public policy director at data rights consultancy AWO. “If you’re a global company, and you have to deal with new obligations in one very big and crucial market, then similar features could be taken up elsewhere even though there’s no hard requirement to do so.”</p>                  <h2><b>What is the Digital Services Act?</b></h2>                  <p>The DSA is aimed at improving what many European lawmakers see as the lack of oversight over large tech companies.</p>                  <p>“The problem is that now tech companies can say they’ve been taking measures, but there’s absolutely no independent third party who can verify their figures,” Vermeulen says. “The idea with the Digital Services Act is to exercise more democratic control over how our rights are being affected by the products of these companies.”</p>                  



              <p>The <a href="https://ec.europa.eu/info/sites/info/files/proposal_for_a_regulation_on_a_single_market_for_digital_services.pdf" target="_blank" rel="nofollow noopener">act</a> obliges platforms with more than 45 million users in the E.U. to tell users in plain language the “main parameters” used in algorithms that rank content. In a measure that appears tailored to allow users to opt out of having algorithms serve up content based on their past activity, it says platforms must offer users at least one option which is “not based on profiling,” according to the act.</p>                  <p>When it comes to illegal content, the act upholds existing E.U. principles that—similarly to the U.S.— platforms should not be held accountable for illegal content posted by users. But it does state that if platforms do not act quickly to make that content inaccessible once they are made aware of it, they could be held liable. </p>                  <p>The act does not expand the definition of illegal content. But it does lay out a list of content that is already illegal that the new regulations apply to, including illegal hate speech, terrorist content, images of child sexual abuse, non-consensual sharing of private images, stalking, counterfeit products, and copyright violations.</p>                  <p>The act doesn’t spend much time discussing details of what content should be counted as illegal. Instead, it states that companies must carry out their own “risk assessments” about how their services could be used to spread illegal content or allow manipulation that has “an actual or foreseeable negative effect on the protection of public health, minors, civic discourse … electoral processes and public security.” It obliges platforms to then act to “mitigate” those risks.</p>                  <p>“Before, the trend was to hold companies responsible for specific pieces of content that could still be found on their site,” says Vermeulen. “But this is more of a holistic vision, looking at what these companies are doing to address the risks their <i>systems</i> are posing.”</p>                  <p>Amid pressure on social media companies for their role in amplifying political extremism across the globe, the act will give European regulators more power to demand information from tech companies about how both their moderation teams and their algorithms work at scale. The threat of large fines, officials hope, will force companies to roll out new institutional practices even before a single fine is imposed.</p>                  



              <p>Alongside fines of 6% of turnover for failure to comply with the regulations, the DSA says that platforms must also allow regulators insight into how their systems work—with fines of up to 1% of annual revenue if platforms “supply incorrect, incomplete or misleading information” to regulators, or “refuse to submit to an on-site inspection,” according to the act.</p>                  <p>The DSA says that those obligations will be accompanied by the ability to enforce changes to tech companies’ services, including “discontinuing advertising revenue for specific content, or other actions, such as improving the visibility of authoritative information sources.”</p>                  <p>In the Brexit referendum and 2016 U.S. election, so-called “dark ads” were common on social media platforms—adverts without any accompanying information about their funding or why they were targeted at users. The DSA introduces a legal requirement for platforms to maintain libraries of historical ads, and give people who see the ads more detailed information about the reasons they are being targeted. “Recipients of the service should have information on the main parameters used for determining that specific advertising is to be displayed to them, providing meaningful explanations of the logic used to that end, including when this is based on profiling,” the act states. (Platforms including Facebook and Twitter have already introduced measures along these lines.)</p>                  <h2><b>What is the Digital Markets Act?</b></h2>                  <p>With the development of the technology sector, economic activity increasingly happens online—but in some cases “online” means within the bounds of specific services designed by big tech companies. Think buying an app through the Apple app store, or buying goods on Amazon.</p>                  <p>Systems like that open the door to anticompetitive behavior, E.U. officials say. In November, the European Commission <a href="https://ec.europa.eu/commission/presscorner/detail/en/ip_20_2077" target="_blank" rel="nofollow noopener">said</a> it believed Amazon was acting anti-competitively by collecting data on independent sellers that use the Amazon platform, and using that data to benefit Amazon’s own competitior products.</p>                  <div class="component inline image margin-32-tb">
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                  <div class="component lazy-image  &#10;                           no-upscale &#10;                          &#10;                          " data-high-density="true" data-src="https://api.time.com/wp-content/uploads/2020/12/jeff-bezos-antitrust-amazon.jpg" data-crop="" data-alt="Amazon CEO Jeff Bezos testifies via video conference during an antitrust hearing on July 29, 2020 in Washington, DC." data-title="Amazon CEO Jeff Bezos testifies via video conference during an antitrust hearing on July 29, 2020 in Washington, DC." data-shop-image="false" data-width="800" data-height="374">

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                          <p>Amazon CEO Jeff Bezos testifies via video conference during an antitrust hearing on July 29, 2020 in Washington, DC.
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              </div>                  Just as its sister legislation only targets companies with more than 45 million users, the Digital Markets Act only targets “gatekeeper” companies, or those defined–at some point in the future–as dictating the terms of a marketplace. </p>                  <p>The act makes three main provisions: forcing “gatekeeper” companies to act fairly by not using competitors’ data to disadvantage them; by enforcing interoperability, allowing users to take their data elsewhere and still interact with their services; and by not treating their own services more favorably than competitors that use their platform.</p>                  



              <p>“The business and political interests of a handful of companies should not dictate our future,” <a href="https://www.irishtimes.com/business/technology/putting-digital-services-at-the-service-of-europeans-1.4429042" target="_blank" rel="nofollow noopener">wrote</a> Vestager and Thierry Breton on Sunday, the two European commissioners leading on the regulations. “Europe has to set its own terms and conditions.”</p>                  <p>Along with fines of up to 10% of global turnover for violations of antitrust law, the European Commission threatens that it could break up the businesses of repeat offenders—a step further than anything the incoming Biden Administration has pledged to do. “If a gatekeeper breaks the rules … several times repeatedly, we can also impose structural remedies, divestiture, that sort of thing,” Vestager said on Tuesday. (The E.U. has fined big tech companies for antitrust violations before — the most expensive instance being a $4.3 billion fine against Google in 2018.)</p>                  <p>“The Digital Markets Act imposes new obligations on these so-called gatekeeper companies, which have enormous power to control the markets they are operating in,” says Vermeulen. “This is mainly geared at marketplaces, search engines, operating systems and cloud services. It would prohibit companies from giving preferential treatment to their own products and services in, for instance, search rankings.”</p>                  <div class="component most-popular-feed inline">
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Pale Waves Post New Track She’s My Religion

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Pale Waves Post New Track She's My Religion
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Pale Waves have unveiled a new song, She’s My Religion.


Following Change, the track serves as the second preview of the Manchester indie-pop quartet’s forthcoming second album ‘Who Am I?’, due out on February 12 via Dirty Hit.


It arrives after vocalist Heather Baron-Gracie posted a demo of the cut in May, calling it a “gay anthem”. More recently, she revealed a picture via Twitter with the caption ‘She’s My Religion – Tuesday’.


The band will appear alongside Charli XCX, Clairo, Beabadoobee and Phoebe Bridgers on the support bill for the 1975’s rescheduled headline show at London’s Finsbury Park on July 10.



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Creative Europe: 2.2 billion EUR support secured for artists | News | European Parliament

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Creative Europe: 2.2 billion EUR support secured for artists | News | European Parliament

, https://www.europarl.europa.eu/news/en/press-room/20201211IPR93654/

Agreement on a Mandatory Transparency Register

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Agreement on a Mandatory Transparency Register  | News | European Parliament
  • Instrument for a common culture of transparency between Parliament, Council and Commission
  • Registration of interest representatives de facto mandatory through conditionality and complementary transparency measures with equivalent effect
  • Interest representatives to comply with reinforced code of conduct

On 15 December, Parliament, Council and Commission reached a final political agreement to strengthen transparent and ethical interest representation.

The agreement establishes principles and rules for a coordinated approach to transparent and ethical interest representation at EU level, building a common culture of transparency while taking into account the signatory institutions’ respective specificities.

A wide scope

The reinforced Transparency Register will apply to all three institutions, including the Council for the first time. Other European Union institutions and bodies can voluntarily use it too, thereby increasing the potential for greater transparency at EU level. The member states’ permanent representations will also take part through unilateral voluntary measures.

Activities aimed at influencing the decision-making processes or the formulation or implementation of policy or legislation at EU-level will fall within the Transparency Register’s scope. The negotiators agreed on a non-exhaustive list that includes organising meetings or events, contributing to public consultations, communication campaigns, and preparing position papers or amendments. The same types of activities by third countries will also be covered, when they are carried out by entities without diplomatic status or through intermediaries. Interest representatives will have to declare the interests and objectives they promote, as well as to specify the clients they represent. All registrants will need to provide information on the resources that they devote to interest representation activities, with a new focus on sources of funding.

Some activities will remain possible without registration, such as spontaneous meetings, providing information at the request of the institutions, legal advice, and activities by social partners, political parties, intergovernmental organisations or public authorities of the member states. However, associations and networks of such public authorities engaging in interest representation activities can register, if they choose to do so. In order to avoid unnecessary administrative burden, activities carried out by interest representatives exclusively on behalf of an association or network of which they are a part will be considered to be activities of that network or association.

Conditionality and complementary transparency measures

Each signatory institution will make registration of interest representatives a precondition for certain activities, and may put in place complementary transparency measures to encourage registration. In doing so, the institutions will ensure that those measures are consistent with the agreement and contribute to a high standard of transparent and ethical interest representation. All measures must be made publicly available on a dedicated webpage. You can read more on this in the relevant press release (7.12.2020).

Code of conduct and operational structure

Applicants must observe a code of conduct in order to be eligible for registration. Stronger provisions on monitoring and investigations ensure that effective action can be taken if the code of conduct is not observed, potentially resulting in the removal of registrants. The existing Joint Transparency Register Secretariat in charge of these processes will evolve into a tripartite operational structure, in which the three institutions will be represented on an equal footing. A Management Board will oversee the overall implementation of the Agreement. Find out more in the

Press conference

A press conference (at 15.45 on 15 December, in Parliament’s Anna Politkovskaya press conference room) will be held with the negotiators, Parliament’s Vice-President Katarina Barley and Constitutional Affairs Committee Member Danuta Hübner, German Minister of State for Europe Michael Roth for the Presidency of the Council, and Commission Vice-President for Values and Transparency Věra Jourová. Follow live or on VOD on EbS and Parliament’s Multimedia Centre.

Quotes

EP negotiator Katarina Barley (S&D, DE) said: “I am confident that the newly evolved Transparency Register will be effective, balanced, and increase citizens’ trust in the EU institutions. Our objectives have been achieved in this agreement: the EU will have a stronger Transparency Register, we have avoided unnecessary administrative burden for registrants, and the free mandate of European citizens’ elected representatives has been safeguarded. The improved rules provided in the code of conduct for interest representatives will also undoubtedly make a big positive impact.”

EP negotiator Danuta Hübner (EPP, PL) said: “”I am pleased that the new agreement expands the scope of the register to the Council. In addition, we have broadened the scope of the new transparency register. These, among other improvements, now allow us to monitor interest representation throughout the EU’s decision-making procedures in a more coherent manner. This agreement signals a new chapter for transparency in the EU”.”

Next steps

The agreement will have to undergo internal adoption procedures in each institution, after which it can be signed and enter into force. For Parliament, this means it will be referred to the Committee on Constitutional Affairs, and then tabled for a vote by the full House. In the Council, it will be submitted for approval by the Committee of Permanent Representatives and afterwards adopted at Council level. The College will need to formally adopt the Agreement and empower Vice-President Jourová to sign it on behalf of the Commission.

Background

The Commission presented its proposal for a new inter-institutional agreement on a mandatory Transparency Register for interest representatives covering the Parliament, Council and the Commission in 2016. Since 2011, the Parliament and the Commission have jointly operated a public register for interest representatives. The Council has been an observer since 2014. More information can be found on the dedicated EP webpage.

Sakharov Prize 2020: press conference

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Sakharov Prize 2020: press conference

Press conference with EP President Sassoli and laureates

Sakharov Prize laureates Sviatlana Tsikhanouskaya and Veranika Tsapkala will join EP President David Sassoli for a press conference on Wednesday at 12.40 CET.

This year’s Sakharov Prize for Freedom of Thought has been awarded in Octoberto the Belarusian democratic opposition, represented by, among others, opposition leader Sviatlana Tsikhanouskaya. Read more on all the laureates here.

The press conference on Wednesday will take place immediately after the 2020 Sakharov Prize award ceremony in Brussels and is expected to start at around 12.40 CET.

Don’t use religion as a political tool: PM

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Don’t use religion as a political tool: PM

Terming people of the country “religious” and not fanatics, Prime Minister Sheikh Hasina today called upon all not to use religion as a political tool.

“The people of Bangladesh are religious, not fanatics. Don’t use religion as a political tool. Everyone has the right to practice their own religion. It (Bangladesh) is a country of communal harmony. It was liberated with the blood of Muslims, Hindus, Buddhists and Christians,” the premier said while addressing the nation from Gono Bhaban, on the occasion of Victory Day.

“This is the Bangladesh of Lalon, Rabindranath Tagore, Kazi Nazrul Islam and Jibanananda Das. This is the Bangladesh of Shahjalal, Shah Paran, Shah Makhdum and Khanjahan Ali. This is Sheikh Mujibur Rahman’s Bangladesh; Bangladesh of sixteen and a half crore Bangalees. This country belongs to everyone,” she said.

Reiterating that the government will not allow any kind of division and chaos in the name of religion, Sheikh Hasina said people of the country will move forward on the path of progress and development while upholding religious values.

She said a section of the defeated forces in 1971 has been trying to distract devoted Muslims with false and fictitious statements.

They want to create unrest in the country, she said, adding that the defeated forces are plotting to take the country 50 years back.

Mentioning government’s initiatives undertaken to combat Covid-19 fallout, she said her government’s timely steps have reduced the negative impact of the pandemic in the country.

She also highlighted the government’s ongoing development projects including the Padma Bridge and initiatives taken for the spread of Islamic studies and religious practices.

Calling upon the people to follow the health guidelines during the Victory Day celebration programme, the PM said not a single death is desirable.

Buddhist Times News – China’s development work going on in Tibet, India ready for any eventuality, says CDS Rawat

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Buddhist Times News – China’s development work going on in Tibet, India ready for any eventuality, says CDS Rawat

“China’s attempt to change the status quo on the Line of Actual Control along the northern borders amidst the COVID-19 pandemic necessitated high levels of preparation on land, sea and in the air,” the CDS said.

The Indian Army, following the Doklam stand-off in 2017, has taken measures to ensure that the situation does not escalate there any further, he maintained.

Indian forces are carefully watching the activities of the PLA at Doklam, where the armies of the two most populous countries in the world were engaged in a 73-day eyeball-to-eyeball stand-off in 2017.

“We have taken necessary action to counter anything that would be a cause of concern to our national security,” he said when asked about possible Chinese misadventures in the eastern sector, in the midst of the Ladakh impasse.

The CDS further said that the Indian Armed forces have adequate strength and reserves to counter any threat, and is looking to equip themselves with more cutting-edge technology.

“Time has come now to look at the future of warfighting, imbibing technology into our systems,” he said.

Talking about the continuous ceasefire violation by Pakistan, he said India is fully prepared to deal with it and that it is the other side that should be more concerned about carrying out such activities.

Asked whether India should have more submarines or procure another aircraft carrier, Rawat said both have their advantages and disadvantages.

“Submarines have a separate place in naval warfare, in the domination of the seas, and so does an aircraft carrier,” he said, maintaining that the Navy needs an air wing.

The country needs to utilise its large number of island territories for strengthening security along the sea lanes of communication, Rawat said.

He also said that islands can be an option for launching naval strike aircraft.

“Once we have studied all that and understood in detail, we will take a call,” he asserted.

Rawat said that the three forces — Army, Navy and Air Force — will be integrated while retaining the niche capabilities of each service.

“We strongly believe that no single force or no single service can succeed in any conflict situation if we are to face conflict with our adversaries anywhere — whether it is land, air or sea,” he said.

The integration will ensure synergised application of the country’s combat potentials, the CDS said.

“We have successfully overcome some of the misconceptions about force restructuring by allowing space to each force to develop niche capabilities based on their strengths, and thus enhance our overall combat power,” he added.

source – The Print

European Parliament demands answers from Bulgarian authorities

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European Parliament demands answers from Bulgarian authorities on judicial reform, rule of law

European Parliament demands answers from Bulgarian authorities on judicial reform, rule of law

 

The Monitoring Group on Democracy, Rule of Law and Fundamental Rights (DRFMG) in the European Parliament is not satisfied with the answers it received to written questions sent by it to the Bulgarian authorities about the course of the judicial reform, the activity of the Prosecutor General and others. Therefore, the EP has invited them to a meeting on December 17. This was announced by the BNR correspondent in Brussels, Angelina Piskova, referring to the MEP from the Progressive Alliance of Socialists and Democrats Elena Yoncheva.

In August this year, the Monitoring Group was scheduled to hear Prime Minister Boyko Borissov on these issues. Instead, he sent Deputy Prime Minister Ekaterina Zaharieva and other officials from the Bulgarian institutions. After not receiving satisfactory answers, the Monitoring Group sent additional written questions to the Bulgarian authorities.

 

European Union releases emergency assistance after Cyclone GATI hits Somalia

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The European Union has committed EUR 250 000 in humanitarian funding to help affected families, after Tropical Cyclone Gati made landfall in Somalia on 22 November.

 

Mogadishu, 15 December: The European Union has committed EUR 250 000 in humanitarian funding to help affected families, after Tropical Cyclone Gati made landfall in Somalia on 22 November. Cyclone GATI has had a devastating impact on Bari and Sanaag regions of northern Somalia, bringing heavy rains and triggering flash flooding. Authorities estimate that 180 000 people were affected by the cyclone and 42 000 displaced from their homes as shelters and infrastructure was washed away.

This EU funding will support 6120 people (1020 households) and will be channeled through the Danish Refugee Council, which will implement a multi-sectoral response with water source rehabilitation, hygiene promotion and sanitation. Cash assistance will also be provided, enabling people to buy food and meet other immediate basic necessities,

“After several seasons of sustained erratic weather patterns, including droughts and flooding, cyclone Gati has hit already vulnerable people,” says Johan Heffinck, Head of the EU’s Humanitarian Aid office to Somalia. “The EU is providing emergency support, so that affected families get the help they need efficiently and timely.”

The assistance will be provided as of this month and will be implemented up until the end of March.

Refugees deliver mental health services to locked down camps

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Refugees deliver mental health services to locked down camps
Ayat Al Huseein: refugee community psychosocial worker helps other refugees tackle mental health issues

“In some ways, this job has helped me rebuild my own life. I can now help others heal and develop mental health resilience, too,” says Ayat Al Huseein, a thirty-year-old refugee from Syria, who left with her family by boat for Greece about three years ago and is now working as a psychosocial worker. She is part of a project offering refugees and asylum seekers psychosocial assistance.

“I meet people who are very diverse, as are their psychosocial needs, which means I need to adapt my response accordingly. When I visit a person who has requested assistance or has been referred to us, I use the competencies acquired during my training and rely on my personal skills. Before leaving Syria, I worked as a teacher and my ability to communicate, actively listen and empathize serve me well.

“Refugees’ psychosocial needs vary depending on lived experiences, age, gender and background, but I strive to help them all find hope again for what the future might bring.”

Impactful multidisciplinary collaborations

“Psychosocial support can come in various forms – some refugees require emotional comfort, others need to be motivated to join activities that can help them establish ties with local communities, and yet others need practical support in carrying out day-to-day tasks.

“I help refugees by listening to their stories and identifying organizations or actors that offer the services they need to get better, like language classes or assistance in accessing health care, legal counsel or finding a job. Mental health issues require a comprehensive, multisectoral response.

“When refugees face severe mental health issues, I turn to my team leader and other health care professionals. This collaboration is essential to ensure a holistic and multidisciplinary approach to refugees’ mental health, and we continuously emphasize the importance of coordination among all actors on the ground, to help refugees become autonomous again.”

Ayat and her colleagues refer to various WHO-issued manuals for mental health field workers, such as Psychological first aid: Facilitator’s manual for orienting field workers, Psychological first aid: Guide for field workers, and Problem Management Plus Individual psychological help for adults impaired by distress in communities exposed to adversity.

Sharing similar stories helps make meaningful connections

“One of the best features of this project is that the community psychosocial workers are refugees themselves. As we often share similar stories, culture and language, refugees have an easier time confiding in us because they know we can truly relate to their experiences. This makes it easier to build a relationship and a meaningful connection.

“I once met a woman who was dealing with anxiety and depression. She was listless, had no friends, and would even forget to pick up her children from school. We began to meet regularly and, over time, she made substantial progress. We managed to help her sign up for language classes, find a job, and attend cultural events, where she found friends. She was able to change her life.

“It is these experiences that keep me motivated at work. I want to help people and see them improve. I wish for this project to continue and reach everyone who needs it across all countries.”

The COVID-19 pandemic has altered but not stopped psychosocial workers’ efforts

The current COVID-19 pandemic may further exacerbate refugee mental health conditions, as public health measures, social isolation, food and medicine insecurity, and quarantine may act as triggers of past traumas. The lives of asylum seekers and refugees in countries of arrival, even before the pandemic, are also often fraught with social, cultural, linguistic and legal barriers which may exacerbate or cause psychological challenges.

Asylum seekers and refugees may experience intense feelings of depression, anxiety and loneliness due to past traumatic experiences, which may be a consequence of various stress factors related to hardships experienced in their country of origin, migration journey or living conditions in the European Region.

“Since the pandemic began, we have not been able to visit persons of concern in their homes and must instead meet online or over digital tools. We make use of all possible services, ranging from regular phone calls to video chats and social media channels,” Ayat explains.

“Some have been reluctant to resort to technological tools to communicate, and many required some time to adapt, just like we, psychosocial workers, also had to adjust to the new circumstances. However, I really believe that despite these challenges, we have been successful in continuing to offer the care and support refugees need.”

Ayat has worked at EPAPSY – the Association for Regional Development and Mental Health – since November 2019, providing psychosocial support to adult refugees and asylum seekers who live in the urban areas of Attica in Greece. From January to September 2020, the Community Psychosocial Workforce project has provided its services to 92 beneficiaries, including people experiencing homelessness, self-accommodated individuals and persons of concern identified in the Emergency Support to Integration and Accommodation programme implemented by the United Nations High Commissioner for Refugees in collaboration with local authorities and nongovernmental organizations, and funded by the European Union’s Civil Protection and Humanitarian Aid Operations.

Tuesday, 15 December 2020