Commission survey shows most Europeans support use of artificial intelligence in the workplace

Most people in Europe think that digital technologies, including artificial intelligence (AI), have a positive impact on their jobs, the economy, society, and on quality of life. This is what reveals a new Eurobarometer survey, published today. 

More than 60% of Europeans positively view robots and AI at work and over 70% believe they improve productivity. While a majority supports using robots and AI to make decisions at work, 84% of Europeans think that AI requires careful management to protect privacy and ensure transparency in the workplace. 

Background

Today’s results of the survey align with one of the key objectives of the EU’s Competitiveness Compass, to integrate digital technologies and AI into workplaces to boost innovation and productivity. The EU has allocated €2 billion from the European Social Fund Plus (ESF+) and €23 billion from the Recovery and Resilience Fund (RRF) to Member States to support the development of digital skills. The Digital Europe Programme has also invested €580 million to advance digital skills between 2021-2027.