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Customer Support Outsourcing: Enhancing Efficiency and Customer Satisfaction
Outsourcing customer support has become a strategic move for many businesses looking to enhance efficiency and improve customer satisfaction.
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Human Rights
Haiti: Gangs have ‘more firepower than the police’
The consequences have plunged the Caribbean nation into an ongoing political and humanitarian crisis. Currently, there are “unprecedented levels of lawlessness”, UNODC’s regional representative Sylvie Bertrand told UN News.From Russian...
United Nations
Syria: Political deadlock and violence fuels humanitarian crisis
Briefing ambassadors at the UN Security Council, Geir Pedersen said that recent spike in violence, including airstrikes, rocket attacks and clashes between armed groups, underscored the urgent need for a...
Human Rights
UN report: Credible allegations Ukrainian POWs have been tortured by Russian forces
According to the Monitoring Mission, interviews conducted with 60 recently released Ukrainian POWs painted a harrowing picture of their experiences in Russian captivity.“Almost every single one of the Ukrainian POWs...
Human Rights
Rights expert finds ‘reasonable grounds’ genocide is being committed in Gaza
Francesca Albanese was speaking at the UN Human Rights Council in Geneva, where she presented her latest report, entitled ‘Anatomy of a Genocide’, during an interactive dialogue with Member States.“Following...
Europe
First green light to new bill on firms’ impact on human rights and environment
MEPs on the Legal Affairs Committee adopted with 20 votes for, 4 against and no abstentions new, so-called “due diligence” rules, obliging firms to alleviate the adverse impact their activities...
Human Rights
Gaza: Rafah ground assault would increase risk of atrocity crimes
Spokesperson for Volker Türk in Geneva, Jeremy Laurence, told journalists that an already catastrophic situation could “slide deeper into the abyss” in the coming days if Israeli forces make their...
Human Rights
Civilians in Israel and Palestine ‘cannot be abandoned’, says top UN official on sexual violence in conflict
The Security Council meeting adjourned at 5:32 PM. Describing the evidence of unspeakable violence she had witnessed against Israeli civilians, the top UN official on sexual violence in war said...
Europe
Deal on making firearms import and export more transparent to fight trafficking
The revised regulation aims to make import and export of firearms in the EU more transparent and more traceable, reducing the risk of trafficking. Under the updated and more harmonised...
FORB
Scandal Hits MIVILUDES in France
In a recent expose by journalist Steve Eisenberg for RELIGACTU, the Mission Interministérielle de Lutte contre les Dérives Sectaires (MIVILUDES) in France finds itself engulfed in a deep financial scandal...