Energy
What to Do If Your Energy Bill Seems Wrong in the EU
If your electricity or gas bill suddenly spikes, EU rules and national regulators give you clear ways to challenge it. Start by checking the meter and contract, complain in writing…
What to Do If… in Europe
Practical step-by-step advice on what to do when things go wrong in Europe. From travel disruptions and consumer disputes to data protection and employment rights, this series explains your rights under EU law and how to act effectively across borders.
Quick Answers to Common Problems in Europe
Flight cancelled → You are entitled to refund or rebooking
Product not delivered → You can request a refund
Account hacked → Secure access and report immediately
Dismissed unfairly → You can challenge it legally
Healthcare abroad → You may be covered with EHIC
What to Do If… in Europe
Start here
Recommended first read
What to Do If… in Europe
What to Do If Your Personal Data Is Misused in the EU
A suspicious email. A leaked password. A targeted advertisement that knows too much. Across the European Union, personal data misuse is no longer rare. The General Data Protection Regulation (GDPR)…
Editor's choice
What to Do If Your Flight Is Cancelled in Europe
When the departure board flips to “Cancelled”, EU law gives you real options It usually happens in a blink: one notification, one line on the airport screen, and your day…
News
What to Do If You’re Scammed Shopping Online in the EU
If an online purchase turns into a scam—no delivery, fake goods, or a seller who disappears—you still have practical options in the EU. This guide walks you through the fastest…
What to Do If… in Europe
What to Do If Your Schengen Visa Is Refused
A Schengen visa refusal can feel final, but in EU law it is not the end of the road. You usually have the right to receive reasons in writing, and…